
Basics
On Settings > Teams, you’ll find a list of your current teams. If you still don’t have any teams you will be prompted to create one.
Creating a team
You can create a new team by clicking+ Create new team
on the Settings > Teams page.

Editing teams
Teams can be rearranged at any moment by clicking on the three-dot icon next to their name and choosingEdit team
. You can change the team name and add or take away mailboxes.

Removing a team
To remove a team, click on the three-dot icon next to their name and chooseRemove team
. A modal will open to confirm the action.

Filtering by team on the dashboard
Once teams are created, analyzing the statistics of a specific team on your dashboard is simple.
Teams
filter. Here, you can select the team or teams you’re interested in analyzing.
Once a team is selected, the dashboard will reflect the metrics corresponding to the mailboxes within that team.
Frequently asked questions
Can a mailbox belong to different teams?
Can a mailbox belong to different teams?
Yes, a mailbox can be part of multiple teams.
Can I create teams inside teams?
Can I create teams inside teams?
Nested teams aren’t supported by default. If they are key to your workflow, please reach out to your Customer Success Manager for a custom solution.
How do I know which mailboxes are in a team?
How do I know which mailboxes are in a team?
You can click on the three-dot icon next to their name and choosing
Edit team
to view the list of mailboxes that belong to that team.Is there a limit to how many teams I can create?
Is there a limit to how many teams I can create?
At the moment there is no specific limit on the number of teams that you can create.
What happens to the statistics of team if I remove it?
What happens to the statistics of team if I remove it?
Teams are just groups of mailboxes. If a team is removed, those statistics will no longer be grouped together, but they will still be accessible.