Our process
From the initial call to implementation
Everyone uses email differently, and as such, we believe that understand that email analytics solutions are not one-size-fits-all.
That’s why at our Enterprise tier we work directly with each client to develop a custom solution that meets their unique needs.
Understanding your needs
Our process begins with an in-depth discussion about your email workflow and the insights you want to uncover. This involves one or more calls with our team, where we work collaboratively to define the optimal setup to tackle your unique challenges.
Installation
Once we have a clear understanding of your needs, your team will install Email Meter on your domain via Google Workspace or the Microsoft 365 Admin Center. You’ll be asked to complete an onboarding form, providing us with essential information to kickstart the process.
Development
Our team will then start developing your personalized email analytics solution. This generally takes two to five days, although it may vary depending on the project’s complexity and the specific features required.
Onboarding and training
Once development is completed, your Customer Success Manager will personally deliver it to you and conduct an onboarding session tailored for your company. We will also offer training sessions for your team to make sure you fully leverage the capabilities of Email Meter.