> ## Documentation Index
> Fetch the complete documentation index at: https://docs.enterprise.emailmeter.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact groups

> Organize your contacts in group for easier analysis

<img style={{ borderRadius: '0.5rem' }} src="https://storage.googleapis.com/em-docs/enterprise-documentation/images/contactgroups--cover.webp" />

Contact groups allow you to organize groups of emails addresses and domains in your own structure. Once created, you can use the “Contact Group” filter in your dashboard to quickly focus on conversations with the emails addresses and domains that belong to those groups.

It’s up to you how to organize your contacts in groups. For example, you can group contacts by:

* Importance (Tier 1, Tier 2, Tier 3)
* Location (EMEA, North America, Asia…)
* Your relationship with them (Clients, prospects, partners…)

## Basics

On [Settings > Contact Groups](https://enterprise.emailmeter.com/settings/contact-groups), you’ll find a list of your current contact groups. If you still don’t have any contact groups you will be prompted to create one.

<img style={{ borderRadius: '0.5rem' }} src="https://storage.googleapis.com/em-docs/enterprise-documentation/images/contactgroups--table.webp" />

### Create contact groups

Go to [Settings > Contact Groups](https://enterprise.emailmeter.com/settings/contact-groups) to create new contact groups.

You can create new contact groups by clicking the `+ New group` button.

<img style={{ borderRadius: '0.5rem' }} src="https://storage.googleapis.com/em-docs/enterprise-documentation/images/contactgroups--create.webp" />

Just type the name of the group and add the email addresses and domains that you want to include.

### Add and remove contacts from a group

Go to [Settings > Contact Groups](https://enterprise.emailmeter.com/settings/contact-groups) and select the group that you want to add or remove contacts from.

To add contacts, just click on the `Add contacts` button and input the email addresses or domains you want to add.

<img style={{ borderRadius: '0.5rem' }} src="https://storage.googleapis.com/em-docs/enterprise-documentation/images/contactgroups--add.webp" />

To remove contacts, just click the `···` icon next to any contact to remove it. You can also use the checkboxes to select multiple contacts and remove them in bulk.

### Remove a contact group

To remove a contact group, just click the `···` icon next to the contact group. Then, click on `Remove group`. A modal will open to confirm the action.

<img style={{ borderRadius: '0.5rem' }} src="https://storage.googleapis.com/em-docs/enterprise-documentation/images/contactgroups--remove.webp" />

### Filtering by contact group on your dashboard

Once contact groups are created, focusing on your statistics when communicating with specific contact groups is simple.

On the filter bar of your dashboard, you’ll find a `Contact groups` filter. Here, you can select the contact groups you want to focus on.

<img style={{ borderRadius: '0.5rem' }} src="https://storage.googleapis.com/em-docs/enterprise-documentation/images/contactgroups--dashboardfilter.webp" />

Once selected, your dashboard will reflect the metrics corresponding to your communication with the email addresses and domains that belong to the contact group you selected.

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Can I import contacts groups in bulk?">
    Not at this point, but we are working on a feature that will allow you to import contact groups using a CSV file.
  </Accordion>

  <Accordion title="Can I sync contact groups with a CRM (Hubspot, Salesforce)?">
    At the moment it’s not possible to automatically sync contacts from your CRM into Email Meter, but it’s something on our radar. If you are interested in this, please share your specific use case with your Account Manager.
  </Accordion>

  <Accordion title="Is there a limit to how many contact groups I can create?">
    At the moment there is no specific limit on the number of teams that you can create. There is also no limit on the number of contacts that you can add to a specific contact group.
  </Accordion>

  <Accordion title="I’ve created a contact group but I still don’t see it on my dashboard">
    Changes made to contact groups are reflected on your dashboard the following day at 12:01AM local time.
  </Accordion>
</AccordionGroup>