> ## Documentation Index
> Fetch the complete documentation index at: https://docs.enterprise.emailmeter.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Our process

> From the initial call to implementation

<img style={{ borderRadius: '0.5rem' }} src="https://storage.googleapis.com/em-docs/enterprise-documentation/images/ourprocess--main.webp" />

Everyone uses email differently, and as such, we believe that understand that email analytics solutions are not one-size-fits-all.

That’s why at our Enterprise tier we work directly with each client to develop a custom solution that meets their unique needs.

<Steps>
  <Step title="Understanding your needs">
    Our process begins with an in-depth discussion about your email workflow and the insights you want to uncover. This involves one or more calls with our team, where we work collaboratively to define the optimal setup to tackle your unique challenges.
  </Step>

  <Step title="Installation">
    Once we have a clear understanding of your needs, your team will install Email Meter on your domain via [Google Workspace](/onboarding/install-google) or the [Microsoft 365 Admin Center](/onboarding/install-microsoft). You’ll be asked to complete an onboarding form, providing us with essential information to kickstart the process.
  </Step>

  <Step title="Development">
    Our team will then start developing your personalized email analytics solution. This generally takes two to five days, although it may vary depending on the project's complexity and the specific features required.
  </Step>

  <Step title="Onboarding and training">
    Once development is completed, your Business Intelligence Consultant will personally deliver it to you and conduct an onboarding session tailored for your company. We will also offer training sessions for your team to make sure you fully leverage the capabilities of Email Meter.
  </Step>
</Steps>